January 17, 2019 | 12:30 PM - 1:45 PM | $40.00
St. Anthony Hotel, Swearingen Room
There are a lot of preconceived notions about what a consumer drinks based on who they are and what they look like. Are you subconsciously assuming you know your customers based on your inner stereotyping? This seminar dives deep into what biases you may holding onto, and provides tips on moving past your biases to genuinely connect with customers through improved service.